Reference

How xbaijee Handles Your Personal Data

This Privacy Policy explains what data xbaijee collects when you access the platform, how we use it, and the controls you have over it — including data tied to your bKash, Nagad, or Rocket payment activity.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device activityYour right to request changesBangladesh-applicable policy
xbaijee How xbaijee Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Data

Live Chat Support Open the live chat widget from your account dashboard to raise a privacy query directly with our support team. Responses are handled in English for Bangladesh.
Email Privacy Request Send a written data request or deletion query to our support email address. Include your registered mobile number so we can locate your account record quickly.
Account Help Centre The Help Centre inside your account covers common privacy questions — including how to update your bKash, Nagad, or Rocket wallet details linked to your profile.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

Cookies and Device Activity

We use cookies to keep your session active across devices. If you log in via mobile browser and switch to desktop, your session carries over without requiring you to re-enter your credentials each time.

Payment Data Retention

Transaction records tied to bKash, Nagad, and Rocket deposits or withdrawals are retained for as long as required by applicable financial regulations. You can request a summary of your transaction history through account support.

Account Security Practices

Login activity is monitored for unusual patterns. If we detect a sign-in from an unrecognised device or location, we may ask you to verify your identity via OTP before granting access to your account wallet.

Requesting Changes to Your Data

You can request correction or deletion of personal data we hold. Submit your request via live chat or email with your account number. We aim to acknowledge requests within a reasonable timeframe under applicable local law.

Privacy Questions We Get Asked Most

These are the data and privacy questions that come up most often from people using xbaijee in Bangladesh. If yours is not here, contact us through the support paths listed above.

We share payment data only with the processor handling your transaction — bKash, Nagad, or Rocket — and only the details they need to complete it. We do not sell or pass your wallet data to marketers or unrelated third parties.

Contact our support team via live chat or email with your registered mobile number. We will locate your account record and provide a summary of the data we hold, subject to applicable local law in Bangladesh.

Yes. Send a deletion request through live chat or our support email. We will process it in line with applicable law — some transaction records may need to be retained for a minimum period under financial regulations.

Device and session data helps us verify that account access is coming from you. If an unrecognised device attempts to log in, we can flag it before your account wallet is affected. It is a core part of keeping your account secure.

This policy applies to your use of the platform where access is permitted. Eligibility depends on your local law and the regions xbaijee currently serves. If local law restricts access, that takes precedence over anything in this policy.

Go to your account settings and look for the payment or wallet section. If you need help changing a linked bKash, Nagad, or Rocket number, the account Help Centre or live chat support can walk you through the verification step.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.